1.What type of Category do you carry on your website?
Answer: We carry a wide variety of category ranging from affordable high-street products such as Candles, Room Freshners and Perfumes . We try to cater to all types of customers and their budget preferences.
2. Do you offer free shipping?
Answer: Yes, we offer free shipping on orders above a certain amount and only to NCR. Please check our website for the latest shipping policies.
3. What payment methods do you accept?
Answer: We accept all major payment methods such as credit cards, debit cards, net banking, UPI
and mobile wallets. We do not offer Cash on Delivery (COD) as a payment option.
4. Can I return or exchange a product if I dont like it?
Answer: Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return or exchange the product within a certain period of time. Please refer to our website for the detailed return and exchange policy.
5. How long does it take for my order to be delivered?
Answer: We strive to deliver your order as soon as possible. Delivery times vary depending on your location and the availability of the product. Please refer to our website for estimated delivery times.
6. Do you offer any discounts or promotions?
Answer: Yes, we offer discounts and promotions from time to time. Please subscribe to our newsletter and follow us on social media to stay updated on our latest offers
7. Do you have a loyalty program?
Answer: Yes, we have a loyalty program that rewards our customers with exclusive discounts and offers based on their purchases. Please refer to our website for more details.
8. Can I track my order?
Answer: Yes, you can track your order on our website. Once your order is shipped, you will receive a tracking number via email or SMS.
9. Do you have a customer support team?
Answer: Yes, we have a dedicated customer support team that is available to assist you with any queries or concerns. You can reach out to us via email, phone, or live chat.
10. Are your products authentic?
Answer: Yes, all our products are 100% authentic.